Dear valued MoreasCraft Customer,
Thank you for your purchase.
We can`t update the tracking number in time. If you have not received the delivery notification email from the system, please track the parcel as follows.
Steps for self-tracking orders:
1、Download the tracking file here
2、Search for the tracking number in the file by using your order number - #MCxxxx
(Use the hot key "Ctrl + F" to search）
3、Enter the tracking number here to get the tracking results.
4、If the website does not pick up your tracking number, please allow a few days to update with your information
If you are still struggling, please feel free to contact us here and we will manually track your order and provide the necessary assistance.
NOTICE:There has been a delay in shipping due to the COVID-19 outbreak.
The orders usually takes 1-2 weeks, and shipping typically takes 3-5 weeks to the U.S. and 3-6 weeks to countries outside of the U.S., but please expect shipping delays due to the pandemic, which includes export restrictions, quarantine measures, and limited cargo space.
Unfortunately,we are having an influx of sales and due to the extremely high volume of incoming emails, we might not get to your query within the promised 24-hour timeframe.